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Set Image and Font Icons for Categories

Created OnJuly 31, 2020
Updated OnMay 9, 2024
By:Dave
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Learn how to change category icons on the main page:

Change Category Front end example

To Create New Categories (Using Font Icons)

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If you are creating a new Category, follow the steps below:

  1. Access the Knowledge Base via the sidebar in the admin panel.
  2. Select ‘Categories’.
  3. Check for a message about icon status. If icons are off (indicated by a red message), use the provided link to go to settings and turn them on.
  4. Choose an icon from our collection or upload your own image.
  5. After entering all Category details, click “Add New Category”.

To Edit Existing Categories (Using Image Icons)

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If you are editing a category, follow the steps below.

  1. Check the icon status message. If icons are off (shown by a red message), click the link to settings to turn them on.
  2. Upload your image for the icon.
  3. The chosen Image icon will be displayed.
  4. Click “Update” to save changes.
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