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Echo Knowledge Base
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- Order Articles and Categories
- Main Page Width
- Main Page FAQs
- Set Image and Font Icons for Categories
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- Article Page Width
- Article Layout
- Article Sidebars
- Article Page FAQs
- Embedding Google Documents in Articles
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Add-ons
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Access Manager
FAQs Shortcode
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Overview
Frequently Asked Questions (FAQs) can be displayed on the KB Main Page using either the FAQs Module or the FAQ shortcode.
Example
Frequenly Asked Questions
✅ Five levels of hierarchical documentation
✅ Article view counter with Popular and Recent Articles
✅ FAQs Module and Shortcode
✅ Professional layouts
✅ Customizable Category Archive Page
✅ Articles with breadcrumb, navigation, TOC and more
✅ AI Content Writing Like ChatGPT
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Absolutely! Our Knowledge Base is super easy to get started with. We've got a straightforward setup wizard that guides you through the initial steps. And if you're into tweaking things to perfection, our configuration tool is just as user-friendly for diving into the finer details.
Yes, indeed! Moving your documentation over to Echo KB is a breeze with our import tools. You can upload CSV files directly or even convert existing posts into articles seamlessly. Learn More
Certainly! With our Access Control manager, you have complete control over who sees what. Whether it's for internal use, VIP clients, or premium content, you can easily manage access to different sections of your knowledge base. Learn More
FAQs Shortcode Parameters
The FAQ shortcode offers the following parameters to customize its appearance and content:
- title: Sets the title of the FAQs section.
- design: Lets you choose from eight predefined design styles.
- class: Optional. Allows you to add custom CSS classes for styling.
- title_alignment: ‘none’, ‘left’, ‘center’, ‘right’
- number_of_columns: 1 or 2
- border_mode: ‘none’, ‘all_around’, ‘separator’
- icon_type: ‘icon_plus_box’, ‘icon_plus_circle’, ‘icon_plus’, ‘icon_arrow_caret’, ‘icon_arrow_angle’
- icon_location: ‘no_icons’, ‘left’, ‘right’
- compact_mode: ‘compact_small’, ‘compact_medium’
- open_mode: ‘accordion_mode’, ‘toggle_mode’, ‘show_all_mode’
- group_ids: Accepts one or more group IDs to display specific sets of questions.
%crel_bracket_open%epkb-faqs title="Frequenly Asked Questions" design=1 group_ids=4687%crel_bracket_close%
It is possible to enhance the styling of your FAQs by incorporating custom CSS. This can be achieved by utilizing Javascript and CSS to target specific elements and apply the desired styles. However, please be advised that support for advanced customization is not provided by our team.
// Adding your own custom Class
%crel_bracket_open%epkb-faqs title="Frequenly Asked Questions" group_ids=4687 class="custom-class"%crel_bracket_close%
Premade Designs
The following premade FAQ designs will change the visual presentation of your questions and the way answers are revealed:
Advanced Styling
This code hides the category names.
/* Hide Category Names */
.epkb-faqs-container .epkb-faqs__cat-header{
display: none !important;
}
Note that the FAQs feature is not protected by Access Manager.
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