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6. Assign Read-Only Access to Articles
Created OnMarch 17, 2022
Updated OnJuly 16, 2023
By:Dennis
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Access to articles is controlled by restricting access to KB categories of the articles rather than the articles themselves.
In some cases there is a need to allow users without access to categories to have read-only access to certain articles within restricted categories. This can be configured by selecting a public group (for public access) or a private group (which requires KB Groups add-on) and selecting articles for read-only access.
Assign KB Group Read-Only Article Access
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