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Echo Knowledge Base
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- Order Articles and Categories
- Main Page Width
- Main Page FAQs
- Set Image and Font Icons for Categories
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- Article Page Width
- Article Layout
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- Embedding Google Documents in Articles
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Add-ons
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Access Manager
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Users
Created OnNovember 16, 2019
Updated OnJuly 16, 2023
By:Dennis
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Access Manager relies on WordPress to manage user accounts and the user login process. Based on which user is logged in, Access Manager determines the level of access that user has to KB content.
There are three ways for the Access Manager to handle the role a WordPress user has within KB as described in detail in KB Roles.
KB Roles Overview
Access Manager offers the following KB Roles:
- KB Subscriber
- This is the lowest role with the fewest privileges.
- Users can read content their group has access to but cannot change any KB content.
- KB Author
- This is similar to the WordPress Author role.
- Users can view all Knowledge Base content on the front-end if it is public or private to their KB Group.
- The user can create and edit their articles but not create or edit categories or edit others’ articles.
- KB Editor
- This role is similar to the WordPress Editor role.
- The user can create, edit, and delete any article that has at least one category that the user group owns.
- The user can create, edit, and delete any category that their group owns.
- KB Manager
- The user in this role is considered to be an “administrator” for a given knowledge base.
- For multiple Knowledge Bases, the manager controls all of them.
- Unlike WordPress administrator, the KB Manager cannot access KB licenses.
Learn more about assigning Users to KB Groups here.
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