Welcome to our Knowledge Base.

Our Knowledge Base has the following main parts:

• KB Main Page is where the user comes to search for and read documentation. The page displays KB categories and articles for each category.
• KB Article Pages contain the KB content, optionally with breadcrumbs, back button, and last modified date
• KB Configuration Page consists of: (see the numbering in the image below)
  1. URL link to the KB Main Page on the front-end
  2. Tabs to switch between configuration of KB Main Page, KB Articles Pages, and Archive Page
  3. Switch to “demo” KB content to see what your changes will look like
  4. Main sections of KB configuration
  5. Save button to save configuration changes

Initial and Demo Knowledge Base

During installation, the Knowledge Base for Documents and FAQs plugin will create an initial KB with one KB Category, one KB Sub-Category and one empty KB Article. You can use it as the starting point of your knowledge base.