How Can We Help?

Search for answers or browse our knowledge base.

Documentation | Support

Welcome to Echo Knowledge Base!

We’re thrilled that you’ve chosen our plugin to enhance your Knowledge Base. We’re here to assist you in making your Knowledge Base exceptional. If you need any help or have questions, just let us know:

Create Articles Just Like You Create Posts

Add instructional videos or product demos. Example of embedded video:

Enhance Your Articles with Visuals

Example of an image:

Effortlessly Embed PDFs and Other Media

Using your page builder or blocks.

Main Features

Our plugin includes the following features to make your Knowledge Base stand out:

  • Fast search bar with listed results
  • Five levels of hierarchical documentation
  • Article view counter with Popular and Recent Articles
  • Frequently Asked Questions (FAQ) Module and shortcode
  • Customizable Category Archive Page
  • AI Content Writing Like ChatGPT
  • Organize articles and categories alphabetically, chronologically, or in any custom order with drag and drop
  • Optimized for the best SEO results to boost online visibility
  • Analytics to track your Knowledge Base usage
  • Supports RTL languages, WCAG accessibility standards, and works with WPML and Polylang

Join 15,000+ Professionals who use Echo Knowledge Base to Build Documentation for their Business.